Frequently Asked Questions

  • Getting started is easy.

    Simply browse our collection and make a note of the furniture, marquees, and event hire items you're interested in. Once you've submitted an enquiry, we'll check availability and provide a personalised quote, including any applicable delivery, collection, and setup costs.

    To secure your booking, a non-refundable 50% deposit is required. The remaining balance is due 14 days prior to your event.

    Please note that additional charges may apply for extended hire periods, delivery and collection services, installation, late-night bump-outs, damage waivers, or other event-specific requirements.

  • Do you offer delivery and collection?

    Absolutely! Our warehouse is located in Bayswater North, Melbourne, and we regularly deliver throughout Greater Melbourne, the Yarra Valley, the Mornington Peninsula, and regional Victoria. If your event is further afield, feel free to get in touch — we love a road trip.

    Warehouse Address:
    9 Halbert Road,
    Bayswater North VIC 3153

    Delivery and collection charges are quoted separately and vary depending on the event location, the size of the order, access requirements, stairs, lift access, setup requirements, and collection times.

    Weekday Events (Monday–Friday)

    Minimum hire amounts apply, excluding delivery and collection costs:

    For week-day deliveries we have a minimum rental amount of $350. (plus delivery),

    within: 40km of our HQ (Heidelberg West 3081, Melbourne).

    40 km - 90 km one way, rental minimum is $450 (plus delivery).

    91 km - 150 km one way, rental minimum is $900 (plus delivery).

    150 km - 250 km one way, rental minimum is $1,700 (plus delivery).

    250 km - 350 km one way, rental minimum is $3,500 (plus delivery).


    For any weekend deliveries, we have a minimum rental amount of $550 (plus delivery), within: 40km of our HQ,

    40 km - 90 km one way, rental minimum is $800 (plus delivery).

    91 km - 150 km one way, rental minimum is $1,400 (plus delivery).

    150 km - 250 km one way, rental minimum is $2,500 (plus delivery).

    250 km - 350 km one way, rental minimum is $5,000 (plus delivery).

    Late-Night Collections

    We understand that some weddings and events require furniture to be collected immediately after the event. Late-night bump-outs can be arranged, subject to availability and venue access requirements.

    As these collections require additional staffing and after-hours labour, minimum hire spends may apply. Please let us know your event finish time when requesting a quote, and we'll provide the most cost-effective collection option. In many cases, next-day or Monday collections can help reduce costs.

    Please note that all minimum hire amounts are exclusive of delivery and collection charges, which are quoted separately.

    Warehouse pick up:
    If you are collecting and returning the hire items yourself from our Bayswater North warehouse, our minimum hire spend is $150.

  • Absolutely. You're welcome to collect and return your hire items from our warehouse; however, all collections and returns are strictly by appointment only.

    Our minimum hire spend for customer pickups is $150.

    We generally recommend warehouse collection for smaller orders only. Larger furniture orders often require specialised vehicles, loading equipment, and multiple people to safely transport the items.

    Warehouse Collection Information

    Warehouse Address
    9 Halbert Road
    Bayswater North VIC 3153

    Before You Arrive

    To ensure a smooth collection experience, please review the following requirements:

    1. Appointment Required
    All collections and returns must be booked in advance. As we are frequently out on deliveries and installations, we are unable to accommodate unannounced visits.

    2. Peak Season Availability
    During our busy season (September–May), warehouse collections and returns are generally available on Tuesdays and Thursdays. Outside of these times, appointments may be available by arrangement.

    3. Suitable Vehicle Required
    All furniture must be transported in an enclosed vehicle such as a van, truck, or enclosed trailer. Open trailers and exposed loads are not suitable for most hire items, as they leave furniture vulnerable to weather damage and movement during transport.

    4. Bring Protective Materials
    Please bring blankets, straps, ropes, or other suitable protective materials to secure and protect the furniture during transport. Customers are responsible for ensuring items are safely loaded and transported.

    5. Arrive on Time
    Please arrive at your scheduled appointment time. Our team often works to tight delivery schedules, so punctuality is greatly appreciated.

    Important Conditions

    6. Responsibility for Hire Items
    Once hire items leave our warehouse, you are responsible for their care, safe transport, storage, and return. The Table Station accepts no liability for damage, loss, or injury occurring during collection, transport, setup, or pack-down undertaken by the hirer.

    7. Protection from Weather
    All furniture, marquees, props, and hire items must be adequately protected throughout the hire period. Items must not be left exposed to rain, overnight dew, or harsh weather conditions and should be stored under cover when not in use.

    If you're unsure whether your order is suitable for collection, we're always happy to recommend the safest and most cost-effective option.

  • Viewing appointments are available by appointment only. As our team is frequently out on deliveries, installations, and site visits, we are unable to accommodate walk-ins.

    To arrange a viewing of our furniture and marquee range, please contact us via phone or email and we'll be happy to schedule a time that suits.

  • A non-refundable 50% deposit is required to secure your booking. This includes GST and any applicable delivery, collection, installation or setup fees.

    The remaining balance is due 14 days prior to your event.

    Security Bond & Damage Policy

    A security bond may be required depending on the size and nature of your booking. If applicable, the bond amount will be advised at the time of booking.

    The hirer is responsible for all hire items from the time they are delivered or collected until they are returned to The Table Station. Any items that are lost, stolen, damaged, broken or require professional cleaning will incur the cost of repair, replacement or cleaning.

    Where a security bond has been paid, any applicable charges will be deducted before the remaining balance is refunded following the return and inspection of all hire items.

  • A 50% non-refundable deposit is required to secure your booking. Once your booking is confirmed, we reserve your selected items exclusively for your event, which is why the deposit is non-refundable.

    If you need to cancel your booking, please let us know as soon as possible.

    • More than 4 weeks before your event: We will retain the 50% deposit, and any remaining balance paid will be refunded in full.

    • Within 14 days of your event: The full hire fee is non-refundable. This also applies to any reductions in hire quantities made within 14 days of the event.

    Wet Weather

    Unfortunately, we are unable to offer refunds due to wet weather or other adverse weather conditions.

    If your event is outdoors, we strongly recommend having a suitable wet weather backup plan. Where possible, we're happy to deliver and set up at an alternative indoor venue within 10 km of the original location (subject to access and availability).

  • Absolutely. We understand that event plans can evolve, and we'll always do our best to accommodate changes.

    You can add, remove or swap hire items up to 14 days before your event, subject to availability and any applicable minimum hire requirements.

    Please note that your 50% deposit is non-refundable and secures both your booking and the allocation of stock for your event. If changes reduce the total value of your booking below the deposit already paid, we are unable to refund any portion of the deposit. However, wherever possible, we're happy to help you reallocate that value to other hire items.

    If you're considering making changes, we recommend getting in touch as early as possible to ensure the best selection of items remains available.

  • Planning your event layout? These recommendations will help create a comfortable and functional space for your guests.

    Recommended Table Spacing

    • 1.5 m – Ideal for a spacious, premium feel with plenty of room for guests and service staff.

    • 1.2 m – Recommended for most events, providing comfortable seating and easy movement.

    • 1.0 m – Suitable where space is limited, although it may feel tight once guests are seated.

    Seating Capacity

    2.4 m Dining Tables

    • 8 guests – 4 on each side (recommended)

    • 10 guests – 4 on each side plus 1 at each end

    1.2 m Dining Tables

    • 4 guests – 2 on each side (recommended)

    • 6 guests – 2 on each side plus 1 at each end

    Planning Your Layout

    When designing your floor plan, be sure to allow space for:

    • Guests to pull chairs out comfortably

    • Walkways between tables

    • Catering and service staff

    • Bars, dance floors, entrances, exits and other key features

    For most events, 1.2 m between tables provides an excellent balance of comfort and capacity, while 1.5 m creates a more open, premium feel.

    If you'd like help planning your layout, our team is always happy to assist.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • All pricing is based on a 96-hour (1–4 day) hire period, giving you flexibility for delivery, setup, and pack-down around your event.

    If you require the items for a longer period, extended hire rates are available for an additional fee. Please let us know your preferred dates and we'll provide a customised quote.

  • Viewing appointments are available by appointment only. As our team is frequently out on deliveries, installations, and site visits, we are unable to accommodate walk-ins.

    To arrange a viewing of our furniture and marquee range, please contact us via phone or email and we'll be happy to schedule a time that suits.

  • Yes, our furniture can be used outdoors in fine weather. However, it is not waterproof and must be protected from rain, moisture and overnight exposure.

    To keep our furniture in excellent condition, please ensure that:

    • Tables, chairs and other furniture are not left outside in the rain or overnight.

    • Upholstered and leather items, including our vintage lounges, cushions and rugs, must be kept under cover at all times and should never be placed on dirt, mud or wet ground.

    • If wet weather is forecast, all hire items should be moved to a dry, sheltered location.

    Our rugs are designed to withstand normal event use, including the occasional food or drink spill, and we take care of standard cleaning after your event. However, excessive staining, damage or soiling beyond normal wear may incur additional cleaning or repair charges.

    Any damage caused by rain, water or prolonged exposure to the elements will be assessed, and the cost of cleaning, repair or replacement may be charged to the hirer.

  • We understand that accidents can happen.

    If an item is damaged during your hire, we'll assess whether it can be cleaned or repaired. Where possible, we'll only charge the cost of the required cleaning or repair.

    If an item is lost, broken or damaged beyond repair, a replacement fee will apply. This is typically three times the hire price, although replacement costs vary depending on the item.

    If an item is not returned or cannot be repaired, the full replacement cost must be paid within 7 days.

    If an item is returned with repairable damage, an invoice for the repair costs will be issued and payment is required within 7 days.

  • We take care of the cleaning, so you can focus on enjoying your event.

    Crockery, glassware & cutlery

    All crockery, glassware and cutlery are supplied clean and ready to use.

    At the end of your event, simply scrape and lightly rinse each item to remove food scraps and liquids.

    Once rinsed, return everything to the crates, racks and packaging provided.

    A cleaning fee of 30% of the item's hire value may apply if items are returned excessively dirty, with dried-on food, or not packed as instructed.

    Furniture & soft furnishings

    We ask that reasonable care is taken throughout your event. If upholstered furniture, cushions, rugs or other soft furnishings are returned with excessive staining, dirt or damage requiring professional cleaning or repair, the associated costs will be charged to the hirer.

  • All hire items remain the responsibility of the hirer from the time they are delivered or collected until they are returned to The Table Station.

    The Table Station accepts no liability for any injury, loss or damage arising from the use or misuse of hired equipment during the hire period. The hirer is responsible for ensuring all items are used safely, appropriately and only for their intended purpose.

    We recommend that commercial clients and larger events ensure they have appropriate public liability insurance in place where required.

  • Yes. We accept secure credit card payments via Stripe for your convenience.

    Please note that a small surcharge applies to credit card payments to cover the transaction fees charged by our payment provider.

    If you'd prefer to avoid this fee, you're welcome to pay via direct bank transfer, which is free of charge.

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