Frequently Asked Questions
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Getting started is easy.
Simply browse our collection and make a note of the furniture, marquees, and event hire items you're interested in. Once you've submitted an enquiry, we'll check availability and provide a personalised quote, including any applicable delivery, collection, and setup costs.
To secure your booking, a non-refundable 50% deposit is required. The remaining balance is due 14 days prior to your event.
Please note that additional charges may apply for extended hire periods, delivery and collection services, installation, late-night bump-outs, damage waivers, or other event-specific requirements.
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Do you offer delivery and collection?
Absolutely! Our warehouse is located in Bayswater North, Melbourne, and we regularly deliver throughout Greater Melbourne, the Yarra Valley, the Mornington Peninsula, and regional Victoria. If your event is further afield, feel free to get in touch — we love a road trip.
Warehouse Address:
9 Halbert Road,
Bayswater North VIC 3153Delivery and collection charges are quoted separately and vary depending on the event location, the size of the order, access requirements, stairs, lift access, setup requirements, and collection times.
Weekday Events (Monday–Friday)
Minimum hire amounts apply, excluding delivery and collection costs:
For week-day deliveries we have a minimum rental amount of $350. (plus delivery),within: 40km of our HQ (Heidelberg West 3081, Melbourne).
40 km - 90 km one way, rental minimum is $450 (plus delivery).
91 km - 150 km one way, rental minimum is $900 (plus delivery).
150 km - 250 km one way, rental minimum is $1,700 (plus delivery).
250 km - 350 km one way, rental minimum is $3,500 (plus delivery).
For any weekend deliveries, we have a minimum rental amount of $550 (plus delivery), within: 40km of our HQ,40 km - 90 km one way, rental minimum is $800 (plus delivery).
91 km - 150 km one way, rental minimum is $1,400 (plus delivery).
150 km - 250 km one way, rental minimum is $2,500 (plus delivery).
250 km - 350 km one way, rental minimum is $5,000 (plus delivery).
Late-Night Collections
We understand that some weddings and events require furniture to be collected immediately after the event. Late-night bump-outs can be arranged, subject to availability and venue access requirements.
As these collections require additional staffing and after-hours labour, minimum hire spends may apply. Please let us know your event finish time when requesting a quote, and we'll provide the most cost-effective collection option. In many cases, next-day or Monday collections can help reduce costs.
Please note that all minimum hire amounts are exclusive of delivery and collection charges, which are quoted separately.
Warehouse pick up:
If you are collecting and returning the hire items yourself from our Bayswater North warehouse, our minimum hire spend is $150. -
Absolutely. You're welcome to collect and return your hire items from our warehouse; however, all collections and returns are strictly by appointment only.
Our minimum hire spend for customer pickups is $150.
We generally recommend warehouse collection for smaller orders only. Larger furniture orders often require specialised vehicles, loading equipment, and multiple people to safely transport the items.
Warehouse Collection Information
Warehouse Address
9 Halbert Road
Bayswater North VIC 3153Before You Arrive
To ensure a smooth collection experience, please review the following requirements:
1. Appointment Required
All collections and returns must be booked in advance. As we are frequently out on deliveries and installations, we are unable to accommodate unannounced visits.2. Peak Season Availability
During our busy season (September–May), warehouse collections and returns are generally available on Tuesdays and Thursdays. Outside of these times, appointments may be available by arrangement.3. Suitable Vehicle Required
All furniture must be transported in an enclosed vehicle such as a van, truck, or enclosed trailer. Open trailers and exposed loads are not suitable for most hire items, as they leave furniture vulnerable to weather damage and movement during transport.4. Bring Protective Materials
Please bring blankets, straps, ropes, or other suitable protective materials to secure and protect the furniture during transport. Customers are responsible for ensuring items are safely loaded and transported.5. Arrive on Time
Please arrive at your scheduled appointment time. Our team often works to tight delivery schedules, so punctuality is greatly appreciated.Important Conditions
6. Responsibility for Hire Items
Once hire items leave our warehouse, you are responsible for their care, safe transport, storage, and return. The Table Station accepts no liability for damage, loss, or injury occurring during collection, transport, setup, or pack-down undertaken by the hirer.7. Protection from Weather
All furniture, marquees, props, and hire items must be adequately protected throughout the hire period. Items must not be left exposed to rain, overnight dew, or harsh weather conditions and should be stored under cover when not in use.If you're unsure whether your order is suitable for collection, we're always happy to recommend the safest and most cost-effective option.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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All pricing is based on a 96-hour (1–4 day) hire period, giving you flexibility for delivery, setup, and pack-down around your event.
If you require the items for a longer period, extended hire rates are available for an additional fee. Please let us know your preferred dates and we'll provide a customised quote.
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Viewing appointments are available by appointment only. As our team is frequently out on deliveries, installations, and site visits, we are unable to accommodate walk-ins.
To arrange a viewing of our furniture and marquee range, please contact us via phone or email and we'll be happy to schedule a time that suits.
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Viewing appointments are available by appointment only. As our team is frequently out on deliveries, installations, and site visits, we are unable to accommodate walk-ins.
To arrange a viewing of our furniture and marquee range, please contact us via phone or email and we'll be happy to schedule a time that suits.
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Deposits & Payment Terms
To secure your booking, a non-refundable 50% deposit is required. This deposit includes GST and any applicable delivery, collection, installation, or setup fees and is payable at the time of booking.
The remaining balance is due 14 days prior to your event date.
Bond & Damage Policy
A security bond may be required depending on the size and nature of your order. Bond amounts are assessed on a case-by-case basis and will be advised at the time of booking.
The hirer is responsible for all hire items from the time of delivery or collection until they are returned to The Table Station. If any items are lost, stolen, damaged, broken, or require professional cleaning, the cost of repair, replacement, or cleaning will be charged to the hirer. Where a bond has been collected, these costs may be deducted from the bond, with any remaining balance refunded following the return and inspection of all hire items.
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We ask for a 50% deposit upon booking to confirm the booking. This deposit is non refundable because once a booking is made, we reserve all our inventory exclusively for your event.
Please let us know as soon as possible if you have to cancel. If your booking is cancelled 4 weeks before the event date, The Table Station we will retain the initial 50% non-refundable deposit, and the remaining amount will be re-paid in full. If your booking is cancelled or item quantities reduced within 14 days of the event date we will retain 100% of the total hire fee.
Wet weather - unfortunately we are unable to provide a refund in the event of inclement weather. If your event is outdoors we recommend a backup plan to hold your event indoors and undercover. We will happily deliver and set up in an alternative venue within 10km.
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Yes, absolutely. We understand that event plans can evolve, and we will always do our best to accommodate changes to your order.
You can add, remove, or swap hire items up until 14 days prior to your event, subject to availability and any applicable minimum hire requirements.
Please note that your 50% deposit is non-refundable and secures both your booking and the allocation of stock for your event. If changes to your order reduce the total hire value below the deposit already paid, we are unable to refund any portion of the deposit. However, we are happy to work with you to reallocate that value to alternative hire items where possible.
If you're considering any changes, we encourage you to get in touch as early as possible so we can ensure the best range of options remains available.
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Whilst the furniture can be used outdoors in good weather our furniture items are not waterproof and can not be left outdoors in the rain.
Any furniture items including the tables, chairs and upholstered items such as our vintage sofas can not be left outdoors in the rain or placed outside overnight.
Any upholstered/leather items (including rugs, pillows, etc.) can not be placed outside overnight or on dirt and mud.
Our carpets are designed to be durable and are suitable for a variety of events, including those where food and drinks are involved. We understand that spills can happen, and in such cases, we take care of the cleaning ourselves. However, if there's significant damage or staining that goes beyond a standard spill, there might be an additional cleaning or repair fee.
Any damage caused by water or wet weather damage will be assessed with a clean, repair or replace costs passed onto you.
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We understand that accidents happens. We charge a replacement cost if its broken, which is typically 3 times the rental price but varies depending on the piece. If it’s a stain or a tear, we’ll charge you the cost of the repair or cleaning.
If an item is not returned, broken or damaged beyond repair, payment of full replacement value is required within seven days.
If an item is returned damaged but repairable, you will be sent an invoice for the cost of repairs and payment is required within seven days.
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We accept no responsibility for injury caused to any person during the hire period. All items hired and are the responsibility of the hirer until they are returned.
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Cleaning & Care
All crockery, glassware, and cutlery are supplied clean, sanitised, and ready for use.
At the conclusion of your event, we ask that all dishes, glassware, and flatware are lightly rinsed to remove food scraps and liquids only. Please do not place items through a dishwasher or hand wash them. Once rinsed, items should be repacked in the crates, racks, and packaging supplied.
A cleaning fee equal to 30% of the item's hire value may be charged where items are returned excessively dirty or not packed as instructed.
For upholstered furniture and soft furnishings, we ask that reasonable care is taken throughout the hire period. If sofas, armchairs, cushions, rugs, or other upholstered items are returned with stains, excessive dirt, or damage requiring professional cleaning, the cleaning costs will be charged to the hirer and invoiced accordingly.
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Yes, we offer secure credit card payments via Stripe for your convenience. Please note that a small credit card surcharge will be added to the payment amount to cover the transaction processing fees charged by the payment provider.
If you would prefer to avoid this surcharge, you are welcome to pay via direct bank transfer at no additional cost.
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Recommended Table Spacing
1.2m between rows of tables is recommended for most events, allowing guests to sit comfortably and move around with ease.
1.5m spacing provides a more spacious, premium feel.
1.0m spacing can work where space is limited but may feel tight once guests are seated.
Seating Capacities
2.4m Dining Tables
8 guests (4 per side)
10 guests using the table ends
1.2m Dining Tables
4 guests (2 per side)
6 guests using the table ends
Planning Your Layout
Remember to allow space for:
Chairs to be pulled out
Guest movement between tables
Service access
Bars, dance floors, exits, and other key areas
As a general rule, 1.2m spacing works well for most events, while 1.5m provides the most comfortable guest experience.
If you're unsure about your layout, we're always happy to help.
We hope this guide has answered some of your questions. If there's anything else you'd like to know, please don't hesitate to get in touch — we're always happy to help and would love to assist with your event planning.